CeLLiCeL
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08-18-2025 12:20 AM in
Fold & Flip Phones
Has anyone experienced any issues with their touch screen not working when you close your galaxy 6 flip phone? It's been a few days since I closed my phone because when I close it, I noticed the touch screen stops working then I have to hard reset my phone. I feel like my phone is defective....
3 Replies
VerbumVeritum
Galactic Samsung Care Ambassador
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08-18-2025 08:59 AM in
Fold & Flip Phones
Have you attempted any troubleshooting steps? Clear cache partition, factory reset, etc.?
CeLLiCeL
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08-25-2025 05:58 AM in
Fold & Flip Phones
Yes I have. I closed my phone over the weekend and notice there is a long delay when I open my phone before I can do anything on my phone
SrTravelor
Constellation
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08-28-2025 08:52 AM in
Fold & Flip Phones
Disable all settings related to screen saver in phone settings. I've found that the screen saver function is the function that is consuming processor bandwidth and seemingly hanging the phone. Worked for me.