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Original topic:

The ringtone stays on vibration and it did not go to silence

(Topic created: 06-14-2025 01:10 AM)
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Medico
Halo
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The ringtone stays on vibration and it did not go to silence as used to do before the beta. I will attach screenshot. 

image


3 Replies
Nikolas1227
Cosmic Ray
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Thank you I'm having the same problem, you have to go to the quick setting at the top to silence the phone I asked them to fix this as well!
Tom6068
Honored Contributor
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After opening the Members app and going into the beta section, click on Beta feedback. Click on the "Send" icon to open a error report, choose Sounds/Vibration, then describe your problem and upload screenshots (like that one you posted here). Make sure the radio button "Send system log data" is checked and send it in. Do this on any errors you get overall too.

USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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