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Original topic:

Samsung internet connection

(Topic created: 06-17-2025 03:26 PM)
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RJJM
Halo
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Hello, ever since upgrade to beta 2, the Samsung internet drops connection more frefrequently, I use it to stream music and it constantly drops off.
4 Replies
Youu
Honored Contributor
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Agreed I suggest you reported this to Samsung
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Tom6068
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Have you reset your router?
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DavZell
Halo
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I have. No luck. I get long gaps where nothing loads. It's not just in the browser. I have reported it.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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