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Original topic:

Reels audio remains when the phone is locked

(Topic created: 09-08-2025 06:45 AM)
922 Views
BK-20111
Asteroid
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When I use Facebook and I am watching a video or Reels and I exit Facebook with the home button or close the phone, the video sound remains in the background.
Is anyone experiencing the same thing or is it just my phone?
8 Replies
Sveney
Galaxy
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Just tried with Instagram and couldn't replicate it. I don't use Facebook so can't try with that app....
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BK-20111
Asteroid
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Yes, the problem only happens to me on Facebook.
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Youu
Honored Contributor
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I have had this problem in beta 6, haven't experienced in beta 7 yet
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BK-20111
Asteroid
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I also started having this problem in Beta 6, but it's still happening to me.
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-CROW-
Sun
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Just tried that. No I don't have this issue.
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BK-20111
Asteroid
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This is good, because the problem is very annoying.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for sharing your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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Focr06
Comet
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This has been an issue that happens to me randomly. This is way before the beta.
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