Phone flickers & powers off everytime the screen turns off!

[Kiasoulgirl16]

Ever since a lil while after downloading the OneUI8 Beta on my S25Ultra, everytime I physically turn off or my screen goes off, the screen starts flickering badly then powers off & back on EVERY time! Anyone else have this issue? Anyone know what I can/should do? And yes, I did try clearing my cache partition but, no change. I cant leave my screen on 24/7!! 😭

[sjjosiah]

Oh. These seem like terrible problems, I probably should have read these crazy bugs before downloading.

[Kiasoulgirl16]

Yea, I've never done a Beta before & im honestly regretting it now as I can't even really use my phone! 😫

[Tom6068]

This is just a shot in the dark so try this...

Power off your device, then press and hold both the up volume and the power buttons at same time. It will eventually come to the recovery screen. Once there and using the volume buttons, move the highlight over "Wipe cache partition" then click the power button, use the volume button to choose yes, click the power button. It will default to "Reboot system now" and click power button. Then see if that works.

Also, since that sounds serious, submit a report. In the members app when opened and and clicking on the beta section, click on Beta feedback, select related function or choose other, title & describe the issues, provides relevant screenshots or even screen recordings if able (screen recording found in quick functions). Make sure the box is check to send error report.

[Kiasoulgirl16]

Thank u very much but I've done both. No luck 🫤

[TheLostSoul]

😂

[Axiom]

Not experienced this issue. Hopefully its not something much serious.

[Kiasoulgirl16]

Me, too 🤞

[USBetaModerator3]

Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team