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Original topic:

Overheat

(Topic created: 12-05-2024 02:12 PM)
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Dmytro_zab
Halo
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After update my S24Ultra start overheating
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baconlover
Cosmic Ray
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Mine did the same thing but it was because it was charging. After the update it's pretty fine.
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Dmytro_zab
Halo
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I don't chaging it
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Dmytro_zab
Halo
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*charging
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Dmytro_zab
Halo
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Screenshot from thermal guardian1733437043804.jpg
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Mine did not get hot. S24ultra. Although, heat is expected especially during a major update, it should have cooled soon after. I recommend making a backup and factory reset if it continues.
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ricarrrdo
Constellation
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Mine has been slight overheated too.
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USBetaModerator3
Beta Moderator
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Hello @Dmytro_zab,

Thank you for your feedback on overheating issue.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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