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Original topic:

LOOP issue - newest beta release

(Topic created: 08-07-2025 05:51 AM)
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Souichi
Asteroid
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I've done multiple betas for different software and never had anything like this happen. I'm only listing it here incase someone else runs into this. 

This morning I was using samsung messages like normal and my phone rebooted mid message. I thought that's odd, but figured it was a one off. It booted up to the lock screen... I waited a bit for the background to boot up. BOOM rebooted again...and again....and again... phone getting pretty **bleep**g hot at this point. 

The fix:
After rebooting for the 12th time (exaggeration) I quickly navigated to the power option and hit SHUT DOWN. I then left it alone for it to get cool again. Started it up, and then Bob's your uncle its been working fine ever since. 
I hope this helps anyone else that may have the issue, moreso, I hope it's just me :')
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missmotta
Sun
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Wow! That sounds scary/frustrating. Glad you were able to find a fix.
The only time that happened to me, I had to get a new phone.
It was an LG G4. But the new phone I chose was a Galaxy S7 and I've been using the Galaxy S series ever since ๐Ÿ˜‚
USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for sharing your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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zero1234
Constellation
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