Help

[MizKoJ0nes69]

My banking app says my device can't use biometrics because it's not certified. Also, I'm having a bug where I get the message CMHProvider stopped working every 20 or 30 minutes. Tried formatting the device and restoring using Smart Switch. Didn't work. Then formatting the device and restoring from Google Backup and it didn't work either. Deleted cache and data from CMHPROVIDER and didn't work either. BTW, the certification problem with my banking app started today, with Beta 2

[ButtaBean_420]

Some Banking apps will not work during Betas

[MizKoJ0nes69]

Thanks. I'm still waiting on the CMHPROVIDER error. I've tried every solution on reddit and nothing worked.

[Xexar]

I'm getting this too. It's so annoying 

[Youu]

During beta program 90% of the tip banking apps, netflix/hulu goodlock stop working

[USBetaModerator3]

Hello,

Thank you very much for sharing your feedback.

To help us investigate further, on CHMPROVIDER please submit an Error Report through the Samsung Members app immediately after reproducing the problem:

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.

We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.

Best regards,
One UI Beta Team