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Original topic:

Google Photos Crashing Phone

(Topic created: Monday)
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Josubeta
Constellation
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I wanted to clean up my google photos and delete old pictures. When locking my phone with the app open, it completely shutsdown my phone. I have to turn it back on. This has happened twice in one day already. Has this happened to someone else? Or something similar? 
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3 Replies
Tidbitty
Black Hole
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Have you cleared cache of the photos app?
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SyCoREAPER
Comet
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Not an issue here.
Try clearing the cache as mentioned or clearing data and reset up your preferences/settings
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for sharing your feedback.

To help us investigate further, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.

We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.

Best regards,
One UI Beta Team

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