I have a problem with my galaxy s25, it randomly beeps or cut whole audio for 1-2 sec, It happens in every app, also in calls. I managed to record it today with other phone. Idk if I should RMA my phone, I think it might be software issue but Im not sure
I know this can be frustrating. If you don't mind elaborating on which apps are you experiencing the symptoms in?
What version of software are you currently running?
Have you attempted to wipe the cached partition on your device?
To wipe the cache partition on your Samsung Galaxy S25, power off the Galaxy S25, connect it to a computer with a USB cable, the press and hold the Volume Up + Side Key (Power) until the recovery menu appears, use volume buttons to selcet Wipe cache partition, confirm with the side key, choose "YES", and then select Reboot system now to restart. This process clears temporary system files but does not delete personal data, fixing performance issues like lag or crashes.
Also, make sure the phone and apps are updated to the latest software.
Please let me know if you need any further assistance.
That sucks the troubleshooting steps did not work for you. Since you are currently running UI 8.5 Beta, I would recommend submitting an error report in the Samsung Members app and the developers will reach out to you.
To submit an error report in the Samsung Members app, open the app, go to Support > Error Reports > Category. Describe the issue/concern, attach screenshots/recordings if needed, ensure "Send system log data" is checked, and tap the Send icon (paper airplane/arrow). You can also long-press the app icon and tap "Error reports" for a shortcut.
I sent error report twice but they didn't respond with any solution, the problem even exists when I did factory reset so I have RMA'ed my phone yesterday
