Freezing

[dortyboy]

Have users reported instances of mobile devices unexpectedly freezing when attempting to exit applications, necessitating the closure of all active apps to resolve the issue?

[youu]

I have, some say uninstall reinstall works

[dortyboy]

It appears to be occurring more often recently. However, it has never prompted me to uninstall it.

[youu]

It would be beneficial to test it on the well-known applications and see if it works.

[USBetaModerator3]

Hellow,

Thank you for raising this concern. Instances of devices freezing when exiting applications can occur for various reasons, such as resource-intensive apps, background processes, or software glitches. While it’s not a widely reported issue, here are some steps you can try if you’re experiencing this problem:

1. Clear Cache for Affected Apps

Go to Settings > Apps, select the app causing the issue, and tap Storage > Clear Cache.

2. Check for Software Updates

Ensure your device is running the latest software version by going to Settings > Software Update. Updates often include fixes for such glitches.

3. Monitor Device Performance

Check if a specific app is causing the freeze by reviewing your Battery and Device Care > Performance Monitoring section.

4. Restart Your Device

A simple restart can help clear temporary glitches and free up system resources.

5. Reset App Preferences

If the issue persists, go to Settings > Apps > Reset App Preferences. This won’t delete your data but will reset permissions and preferences to default.

6. Report the Issue

If the freezing continues, we recommend using the Samsung Members app to submit a report. Providing detailed steps to replicate the issue will help the development team investigate further.

Best regards,
One UI Beta Team

[Focr06]

Turn off/disable predictive back animations...