Facebook Messenger no longer shows notifications.

[RuizSimon]

I was just wondering if anyone else is having an issue with Facebook (Meta) Messenger not giving notifications? I noticed this in beta 3 or 4 and now on beta 5 still not working.

The Messenger works fine it just won't let you know that you got a message or Chat heads no longer pop up.

I have sent reports and screenshots to both Meta and Samsung.

Things I tried: I cleared cache partition and ran Galaxy App Booster. I cleared Messenger cache. I have uninstalled and reinstalled Messenger. I made sure all permissions and settings are correct. I even joined the Messenger beta thinking maybe they have a fix but still not working.

Again, the Messenger works just fine, I can still message people like normal it's just very frustrating that I have to check for messages manually.

I understand that I'm running One UI beta 5 and not all things will work as expected but I just wanted to get this out there so this can be fixed when we get the final version. If anyone knows a fix please share I would really appreciate it.

[TheArtechetic]

Have you checked your phone's power management settings? Sometimes the OS will close an app to save battery, which could be why you're not getting notifications.

[RuizSimon]

Thank you for your reply. I double checked and I don't have Power Saving or adaptive power saving turned on so I don't think it's that.

[TheArtechetic]

Since you’ve already put in a ticket, one thing you might try while waiting is just double-checking a few settings that sometimes trip me up:

In Settings → Apps → [app name] → Battery, make sure it’s on Unrestricted.

Under Battery and device care → Battery → Background usage limits, check that it’s not in Sleeping or Restricted apps.

You can also peek at Optimize battery usage and toggle it off for the app if needed.


It might not fix it, but I’ve had notifications blocked before for those exact reasons, so worth a quick look.

[RuizSimon]

Thank you for your reply.

I did set the battery to unrestricted.

And I also made sure it's not in sleeping or restricted apps.

I just tested it and still not working 😕 

[USBetaModerator3]

Hello,

Thank you very much for sharing your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

[RuizSimon]

Yes, I have done that already.

[RuizSimon]

I just wanted to add that Beta 6 still has not fixed the Messenger issue I have. I did clear the partition cache and ran Galaxy App Booster and still nothing.