Original topic:

Charging

(Topic created: Monday)
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Nikolas9264
Galaxy
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Since beta 4 or 5, I'm honestly not sure (I think beta 4), every once in a while, my phone is plugged into the charger and it disconnects and connects and disconnects and connects. It keeps disconnecting and I don't know why. The phone (S24 Ultra) is only a few months old and the charger is brand new from Anker.
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JD931
Galaxy
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That used to happen to me when I first got my S24+. Before the beta if it went below 25 percent it would just do that constantly, the workaround for me was turning off fast charging until past 25 percent then reenable it and it went away.
Nikolas9264
Galaxy
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Yeah it only happens with my 45 watt super fast charging 2.0 charger.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screenrecording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team