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Original topic:

5G indicator disappeared after the update

(Topic created: 07-01-2025 06:02 AM)
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jlbusiness97
Cosmic Ray
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installed the newest update yesterday and now when I'm in data mode I can't see the 5G anymore, only the bars. 
6 Replies
ucancwhatic
Red Giant
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Make sure 5G connection is turned on from the Mobile Data section in Connections
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ucancwhatic
Red Giant
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Also. Try clearing the cache partition
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Members_QdACg0F
Constellation
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If you're connected to wifi you'll only see the bar indicators. Try mobile data only and you should see 5g.
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Youu
Honored Contributor
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If you clear the cache partition some users said after it was there
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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just_disney
Constellation
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Yeah I lost all data service. Phone is useless unless I'm on wifi
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