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My Galaxy Book Pro 360 Microphone has stopped working. This problem doesn't seem to be linked to Microsoft update as last update was 15... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be frustration with your microphone not wo... View Post |
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samsung galaxy notebook pro does not turn on when power is applied, when the lid is closed this is very inconvenient in the scenario of working... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is a really handy feature to be able to have the laptop lid ... View Post |
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I thought Dolby Access was free for Samsung Galaxy Book Pro, i have used it for a year. But why it's not free anymore, my Dolby Access started... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be confusing. The reason that you are havi... View Post |
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Hello! I bought this laptop February 2022 off of Amazon. I bought it specifically to draw with the touchscreen. Since then, I've had nothing... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see why this can cause some issues with using your laptop. ... View Post |
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For the past week, my touch screen issues have made my computer practically useless. Basically, the top quarter of the screen has started bugging... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how not being able to use your computer bc of the touch scr... View Post |
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Anyone have an issue where their Galaxy Book 2 Pro 360 Randomly Reboots? Its not due to software updates etc.. It just reboots randomly all... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be concerning with your laptop restarting.... View Post |
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A couple days ago, I heard a crackling sound under the top left part of the keyboard after turning it on, and it was there for ~5 minutes and then... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be concerning. The cracking could be a num... View Post |
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samsung galaxy book 360 2 screen is blinking or shut off when it is not charging...please help ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is a strange issue occurring. There are some steps that some... View Post |
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Hello everyone, My 670Z5E laptop battery meter shows 100% but does not hold charge. I have done hard reset and update the bios and all system... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be concerning with your laptop battery not... View Post |
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Whenever I check my email on my Samsung computer they looks like the image I've included. The body of the email is supposed to be details about... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be concerning with this occurring. Dependi... View Post |
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hi everyone how are you hope you are all doing well I have my old laptop Samsung of the first generation which has my whole data and important... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how wanting to upgrade your OS will be useful. I agree ... View Post |
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Hi, I've got this Samsung Galaxy Book 2 360 and it works pretty well, with exception of the charge rate. No matter what charger I try (the... View Post 
ShadowArtist201
The charge rate is variable based on battery percentage and current power usage of the device. View Post |
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My brand-new Samsung 360 pro laptop screen times out after 30 seconds even when i have the battery time outs set at 25 minutes or an hour, etc. How... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be concerning with your screen locking. I ... View Post |
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Every time I minimize an app on my galaxy book go, the app closes instead...what do I do? View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this may be confusing why this is happening. But wh... View Post |
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Wifi network vanished, how do I get it back? Showing no equipment under app at this time. Restarted, rebooted, unplugged, and plugged back in and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Not having a wi-fi connection on your laptop can be frustrating, ... View Post |
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Over the past few days, the audio has suddenly stopped working on my Samsung laptop (Galaxy Book Flex2 alpha). No sound comes out of the headphone... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Something that I would recommend if you have not done it yet woul... View Post |
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No idea where to go from here. Samsung Printer Diagnostics claims there's a "Paper Jam" in the paper tray, but the paper just isn't... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this error will be an issue. Unfortunately, @LongHi... View Post |
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I had a problem with my sound driver and so went to device manager and uninstalled Realtek (R) Audio. I had to restart my laptop to uninstall the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can cause issues with it not working. But after lo... View Post |
