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Hi, I've got this Samsung Galaxy Book 2 360 and it works pretty well, with exception of the charge rate. No matter what charger I try (the... View Post 
ShadowArtist201
The charge rate is variable based on battery percentage and current power usage of the device. View Post |
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My brand-new Samsung 360 pro laptop screen times out after 30 seconds even when i have the battery time outs set at 25 minutes or an hour, etc. How... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be concerning with your screen locking. I ... View Post |
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Every time I minimize an app on my galaxy book go, the app closes instead...what do I do? View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this may be confusing why this is happening. But wh... View Post |
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Wifi network vanished, how do I get it back? Showing no equipment under app at this time. Restarted, rebooted, unplugged, and plugged back in and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Not having a wi-fi connection on your laptop can be frustrating, ... View Post |
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Over the past few days, the audio has suddenly stopped working on my Samsung laptop (Galaxy Book Flex2 alpha). No sound comes out of the headphone... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Something that I would recommend if you have not done it yet woul... View Post |
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No idea where to go from here. Samsung Printer Diagnostics claims there's a "Paper Jam" in the paper tray, but the paper just isn't... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this error will be an issue. Unfortunately, @LongHi... View Post |
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I had a problem with my sound driver and so went to device manager and uninstalled Realtek (R) Audio. I had to restart my laptop to uninstall the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can cause issues with it not working. But after lo... View Post |
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I have been having this issue for a while now. The school I work at uses Samsung Chromebook 4, and recently, we have been getting to a point where... View Post
Samsung_Moderator
Hi there, I can definitely understand the concern with your Chromebook not charging or turning on. I... View Post |
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I am having a hard time finding a case for this product. There's only a limited amount of options on the market and they're all just... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I defiantly get wanting to have a case on your laptop unfortunate... View Post |
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  Opens in new window PDF Download Word Download Excel... View Post |
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I have an ATIV Book 9 which is in need of help. It was converted from Win 8.1 to Win 10. After a short period of use the display went crazy with... View Post
Samsung_Moderator
Hello! I understand how this can be frustrating with your laptop not functioning correctly. For this... View Post |
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Hello, my laptop model is Samsung Galaxy Book 360 pro. My laptops windows hello face recognition is not working its showing " we couldn't... View Post
Samsung_Moderator
Hello! I understand how wanting to use face recognition can be helpful logging into your laptop. I w... View Post |
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Is it just me or there's still an issue with the upgrade? View Post 
William_S22U
The Safeguard Hold is for the Hi login. There is currently no recovery method if someone forgot thei... View Post |
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My screen turns black at random times. The system is fully operational in the background when this happens. For example, if I have a video playing,... View Post
Samsung_Moderator
Hello, Thank you for reaching out. I understand your concern when the computer keeps randomly going ... View Post |
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My the fan on my galaxy book pro doesn't turn fully on or off anymore. Instead it starts up for one second, stops, stops for one second, and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can be frustrating with your laptop fan tur... View Post |
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So I own 3 Samsung SSDs and I am looking forward to buying the new Samsung 990 Pro. The problem I have is that I do not have access to a Windows... View Post 
userwQFrHlHNmd
Thanks but I know the alternatives (dd is terrible for SSDs and doesn't even work). I'd like someone... View Post |
