Hello, so i've been using the PC to TV for some time now and it worked okay, but few days ago it just won't show my PC on the TV not matter what i do or did.
I'm able to connect my PC to TV via cast option on the pc but it's not quite good, and there's audio problem, beside i use a cable on the pc not over wifi, so my best option is PC to TV.
I've tried every possible way:
- turn off PC and TV and restart, even unplugged for the power source.
- sign out and back in on the Samsung account from TV and PC
- fully deleted the software and reinstall it.
- format the PC and reinstall windows all over again.
- cleared all cash data from TV, even reset TV to factory settings.
still not any of that worked, it just stopped appearing.
Hello! Thank you for reaching out! I see how this can be frustrating with not being able to use the easy connection. I would recommend trying the information in the following link: https://www.samsung.com/us/support/answer/ANS00082462/. If this does not help I would also recommend reaching out to our SmartThings community for further support. Please go to the following link: https://community.smartthings.com.
Hello! Thank you for reaching out! I see how this can be frustrating with not being able to use the easy connection. I would recommend trying the information in the following link: https://www.samsung.com/us/support/answer/ANS00082462/. If this does not help I would also recommend reaching out to our SmartThings community for further support. Please go to the following link: https://community.smartthings.com.
