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Power Cord for Galaxy Book Pro 360

(Topic created: 09-04-2024 10:24 AM)
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tschmidt223
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I purchase power cord and adapter from BestBuy and I keep getting a pop up telling me to use a capable power cord,  why am I getting this error I thought all USB-C were the same?   Any recommendations on where i can get a Samsung power cord I could not find anything for Galaxy Book Pro 360 15", NP950QDB-KB3US.  Please help me 🙂

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realaud
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You need a power cord capable of carrying the power. All USB-C cables are not the same. You can buy the proper cord at Amazon  https://www.amazon.com/Replacement-NP950QDB-NP930QDB-NP950XDB-NP930XDB/dp/B09QX87B6D?th=1

 

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Is it 65 watts? I use my laptop power brick to charge everything. Is it still charging it? If so, ignore the message.
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realaud
Honored Contributor
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You need a power cord capable of carrying the power. All USB-C cables are not the same. You can buy the proper cord at Amazon  https://www.amazon.com/Replacement-NP950QDB-NP930QDB-NP950XDB-NP930XDB/dp/B09QX87B6D?th=1

 

Mac-18
Nebula
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Even if it says 65w it may not be exactly correct. Somewhere on the bottom of the laptop there should be printing that says input with xx.x V and x.x A, check if this matches the output printed on the charger.
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