I own a galaxy book 4 ultra. I'm trying to login on my Samsung account but when I click the login, I get a white window that shows a loading icon for a moment and then it just stays completely white.
Only option on the window is to close it on the top right corner. There's nothing else on it, can't click anything else, etc.
Ive tried going into my Windows settings> Apps > Samsung Account to do a repair/reset. Didn't work.
Looking online, I see advice to delete the Samsung Settings app but I see comments about having trouble finding the app to reinstall it so I'm a little wary.
I can login to my Samsung account via the website, but that doesn't help me actually link up my laptop to my account.
Thank you for reaching out to our Samsung Community regarding the account log in error. Please ensure the app's software is up-to-date by selecting Manage apps & device, within the app store and then tap Updates available.
We encourage you to clear the app's cache and data, and deleting the app (uninstall) as a final solution. To uninstall then reinstall the app you will swipe up or down to access the desired App. Touch and hold the app you want to uninstall, and then tap Uninstall. You can use the Google Play Store or the Galaxy Store to reinstall the app by tapping it, and then tap Install.
As advised above check for updates, delete and reinstall the app. If that doesn't work check if your browser needs an update you can also check and make sure javascript, cookies acceptance and the necessary settings needed for sites to work correctly are checked. You will find this in the settings of the Samsung Internet browser.
An additional option if that doesn't work is to select Desktop mode if this is available.
