JUMP TO SOLUTION Solved

Original topic:

BIOS Update P00AKX.060

(Topic created: 07-29-2025 12:11 PM)
6141 Views
userC9aeRelioz
Asteroid
Options
Computers

After installing the latest BIOS update (P00AKX.060) on my Galaxy Book4 Edge (Snapdragon X Elite), Windows no longer recognizes the internal battery. The battery percentage icon has disappeared from the taskbar tray, and system settings do not show any battery status. Third-party battery apps also report that no battery is present.

I've tried resetting the BIOS, reinstalling battery drivers, and performing full shutdowns with static discharge — none of these resolved the issue. The laptop powers on with the charger connected, but behaves as if no battery exists.

Also note that I have lost the ability to use my touchpad to navigate after the BIOS update.  I can use a Bluetooth mouse, but not the touchpad?

This appears to be a firmware-level bug introduced by the recent BIOS update, and I'd appreciate guidance on either rolling back the update or confirming if a fix is in development?

15 Replies
Gaper01
Constellation
Options
Computers

Where did you read/get this?

I tried windows update and optional updates but it does not show up!

0 Likes
userv7b631Hgcw
Asteroid
Options
Computers

How did you go about installing the updated BIOS fix?

 

Bran <><

0 Likes
userC9aeRelioz
Asteroid
Options
Computers

Run Windows Update.  Update will automatically roll into the BIOS update.

0 Likes
userv7b631Hgcw
Asteroid
Options
Computers

It might *finally* be fixed. I just got this update screen on reboot, which I've never seen before, after doing the Windows Update 🙏🏽🙏🏽🙏🏽

1000001478.jpg

Bran <><

0 Likes
userC9aeRelioz
Asteroid
Options
Computers
Yes, the 0.61 update fixed the battery icon % issue! However, the the computer touchpad still is not working. The touchpad driver doesn't even show in HID list.
0 Likes
holyoption
Constellation
Options
Computers

huh? no it didnt!! 

0 Likes