Original topic:

ATIV One 7 Curved 27.0" LED Full HD Core i5, USB ports not responding

(Topic created: 3 weeks ago)
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userqsWndQmPLA
Astronaut
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Computers

My ATIV One 7 Curved 27.0" LED Full-HD Core i5 auto updated and not all USB ports,  and HDMI are responding. I cannot use the keyboard or mouse to access the computer. I cannot get into the BIOS to make any changes or restore my PC. 

What can I do? Why would all ports become dysfunctional because of a Windows update? Please help.

2 Replies
LongHiker
Galactic Samsung Care Ambassador
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@userqsWndQmPLA It looks like that device is 10 years old. I don't know if it is supported anymore. 

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userqsWndQmPLA
Astronaut
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So, is there a solution to this issue, or  should I say the PC is 10 years old and it is at the end of its life, and I should put it in the bin? I am not sure what age has anything to do with the USB ports stopping working. Do you think these ports are time-limited?

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