Wifi Connection Issues

[Jhinn939]

I have an A16, it updated to OneUI 7 on 7/4. Since then i have been having issues connecting to wifi. If in a wifi zone, my phone will give me the notification there is an open network, but when i do the actual search to connect nothing is listed. If i run the diagnostic it says my hardware is fine and will also say there is an open connection, again if i search the list is blank. For the phone to actually connect i have to stand directly next to the router, once i do this and it connects i can walk around as normal. Nothing else has changed and my other devises have no problem finding and connecting. I have tried clearing the cache partition with no effect.

[Galaxy_A16_User]

PROBLEM SOLVED    ???

I might have found a solution.  Try changing your Wi-Fi settings, as follows...

Go to SETTINGS

Select CONNECTIONS

Select Wi-Fi  (tap on the word, not on the on/off button)

Tap on the three dots in top right corner of screen

Select INTELLIGENT Wi-Fi

Select CONNECTIVITY LABS

Scroll down and select. CUSTOMIZE Wi-Fi LIST SETTINGS

For RSSI FILTER, slide selector all the way to the right (for show more)

Below that, turn on USE FILTER MENU as well as SHOW BAND INFO

Below that, change SORT BY to RSSI

(RSSI = Received Signal Strength Indicator)

Exit out of settings.

You should now see all but the weakest networks listed when you go into CONNECTIONS, then Wi-Fi.

Please post replies, saying if this resolved the issue for you.

[Jhinn939]

I went to Intelligent wifi, but i dont see the option you mention. I only have whats in the picture.

[Galaxy_A16_User]

Hello, Jhinn939...

To get into the Labs menu, tap 7 times on INTELLIGENT WI-FI 7.0.0

at the bottom of the screen you posted.

This will add the hidden Connectivity Labs option, which you can then tap on to go into those settings. 

Hope that helps you.

[Jhinn939]

This seems to have fixed the issue. It blows my mind why they would not only set this to only show full strength signals as the default, but to also hide the setting to adjust. Thank you for the help in figuring this out. Makes it much easier to call my family while OCONUS.

[Galaxy_A16_User]

#Jhinn939... Glad to help. 

[blahhhh6309]

Samsung should be paying you! Looks like it has fixed it for me as of now!!!!

[Galaxy_A16_User]

Thank you.

I will gladly accept payment for my research, but I won't hold my breath waiting for the check to arrive.   🙂

[TheAGames10]

Can deny this. Tried it and it did NOT work. Still not seeing my network even with a phone restart. My internet went out like twice and I still haven't been able to get my phone's wifi back still. 

I am still in need of help with this issue!

[Galaxy_A16_User]

#The AGames10...

If you are standing close to your router or whichever device is providing the network connection, do you see any available Wi-Fi networks (SSIDs) ?

Which Galaxy phone are you using?

Which version of Android & OneUI are you using?

Do you have any other devices that are able to see, and connect to, the network in question?

Did a software update appear to break your Wi-Fi?

[Philscbx]

Any one else see the issue noted ~

Quote~
30 feet away had the same speed results, about 60 Mbps and 8ms latency using speedtest.net.

This looks like speed of network not wifi.

Go to Settings / Connections / Wifi
Tap your WiFi highlighted connection
Then Tap Gear :gear: to see speed of connection.

If the pole is direct source of router vs WiFi Extender ~

Your WiFi speed should be 500mbps or better.

The speed seen in my example is from WiFi Extender. When I go 100 feet down the hall to source of WiFi ~
it's 800mbps.
W/o Extender, its maybe 45mbps at best going through too much building material.

I'd like to see the WiFi speed shown on your device.