Trying to update my Galaxy A13 (T-Mobile version) to One UI 6.1

[joseledesma96]

I'm trying to update to the latest software which is One UI 6.1 (found it in GSMA Arena), but it's telling me that One UI 5.1 it's the latest one, can I force the upgrade?

[Mujibar]

One UI 6.1 should've been the last major update for your phone. You can try connecting the phone to Smart Switch on a computer. See "software update via Smart Switch on your Windows PC or Mac" on this page:

https://www.samsung.com/us/support/answer/ANS10002027/


Did you buy the phone directly from T-Mobile or from a third party?

[joseledesma96]

Thank you! Third party

[Mujibar]

That's likely the issue. Please post a screenshot of your about phone > software information screen. I'm looking for the info I've highlighted in my screenshot.

[joseledesma96]

This is it, I don't see the option to update in Smart Switch

[Mujibar]

Your service provider info shows it being the T-Mobile version. Is that the SIM you currently have in the phone?

[joseledesma96]

I don't have any SIM on the phone

[Mujibar · Accepted solution]

I think you may need to temporarily install a SIM to download the update. Do you know someone on T-Mobile whose SIM you can borrow? The other option would be to get a one-month prepaid SIM for the cheapest plan you can find.

[joseledesma96]

Perfect, thank you for your help! I'll try that

[Mujibar]

Good luck!