Original topic:

Settings wont open

(Topic created: 07-16-2025 06:27 AM)
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Lordhouse
Constellation
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A Series & Other Mobile

Settings keeps stopping and won't open A14 have tried restart

3 Replies
realaud
Honored Contributor
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A Series & Other Mobile
Have you tried cleaing the cache partition?
To clear the phone cache:

1. Power off your phone. Hold Power and vol up buttons until Samsung Logo appears
2. Let go of both buttons when you see the Samsung Logo appear on screen. There will be a delay while it enters recovery mode.
3. Use the volume buttons to navigate through recovery menu options and highlight “Wipe Cache Partition.” Press power button to select this option. Confirm by navigating to the yes response and tapping the power button to select.
5. When wiping cache partition is complete, "reboot system now" should be highlighted; press power key to select it. The phone will reboot as normal.

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john_bury
Constellation
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A Series & Other Mobile

the internet icon is also p;aying up. will the same fix work for that icon too?

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realaud
Honored Contributor
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A Series & Other Mobile

Clearing the phone cache is one of the first steps in troubleshooting, it will clear up a good deal of issues, especially after an update or if it has not been done in awhile (or ever).


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