Samsung Health Monitor App - ECG no longer working. WHY?

[MJPL]

Samsung Health Monitor App - ECG no longer working. WHY? A16 5G

[realaud]

Perhaps something is wrong with your watch. Do you still have a Samsung watch and phone? If both your devices are not Samsung, the ECG will not work.

[MJPL]

I have a Samsung watch 7 and Samsung phone galaxy A 16 5g

[realaud]

Is the ECG monitor not working for taking the ECG, or not sensing your heart rate at all in the health stats?  When was the last time you did a simple reboot of the watch? You can try clearing the watch's cache partition.

[MJPL]

The app works but doesn't connect to the Samsung phone and therefore doesn't sync with the phone

[realaud]

So, you are saying that you can measure your ECG through the health monitor on the watch, but it does not sync with the phone?  The ECG function does not sync with the Health App.  It has it's own app called the Samsung Health Monitor.  You have to download it to your phone separately, as it is only available on Samsung devices, where the health app can be used on non-Samsung phones.  If you have the health monitor app on your watch, you should also have it on your phone.  If it is not on your phone, download it from the Galaxy store.

[MJPL]

I have the samsung health monitor on my phone .the app works but nothing on the phone. I only get the word "accessories" with a spinning wheel

[maird]

I find on my Watch7 Ultra that the ECG is very, even extremely sensitive to the strap tension, the position of other fingers on the hand touching the button and the exact placement of the finger touching the watch button. If my finger on the button (including fingernail) touches anything beyond the button I often get a wild graph. I rest a "phalange" (first or second row bones) of the finger touching the button on what I understand is the stick-up bit of the radius bone in my lower arm just before my wrist, it keeps my finger stable on the watch button, and use the thumb of the same hand touching the button to apply a slight pressure on the watch rim against my arm. I'm bound to get replies saying it's not that complicated and they are probably correct, but if I don't persevere with the method described I frequently get multiple invalid AFib or Inconclusive results in a row and can often see wild variations in the watch view of the signal graph leaving me to repeat from the start often more than five times. A normal ECG has a very obvious shape when you get familiar with it. P-wave (little bump at the start of the cycle), p-interval (small flat delay), the down-up-down spikes of the QRS complex, the ST segment (another short flat section but probably too short to see in detail on the watch), the T wave (bump up that can make the ST segment look like part of a dip on the watch), finally a small bump U-wave that is barely visible vertically on the watch (in all: bump, down-up-down spikes, bump, smaller bump delay to the next cycle that's not a flat line on the watch). The QRS complex height can vary from one beat to the next, it looks more like the sensitivity of the device than any real difference). I say all that about what it looks like because I can usually tell when I need to re-position the hand touching the button or re-position/tighten/loosen the watch or other fingers just from a few seconds of looking at the graph. If I remove the finger touching the button and re-position it doesn't waste 30 seconds on an invalid recording and put it as invalid information in my Samsung Health history. I'm not a doctor but I understand AFib should look the same, just faster. I take medicine for epilepsy with a side-effect that can shorten the QT period making the ST interval shrink and put the T wave bump much closer to the QRS spike. So, I watch (sic) my ECG anyway but the above method works for me to keep it fairly reliable on each use and only occasionally have to repeat a few times. The points already made about about a problem with your watch or both devices being Samsung are probably more relevant but this can't hurt.

[MJPL]

I have the app on my phone but no sync. I get msg. No compatible phone found. Yet I have a Samsung galaxy watch 7

[realaud]

That is really an odd message, as you would not have been able to even see the app in the store if you did not have a compatible phone, let alone download and install it.  if you were able to download it to the phone, it is obviously compatible.  Also, does it say no compatible *phone* found our no compatible *watch*? Have you tried resetting the app by clearing the app cache and data?  Have you ever cleared the phone's cache partition?