Original topic:

RCS ISSUES

(Topic created: 3 weeks ago)
800 Views
lah50
Asteroid
Options
A Series & Other Mobile
I can't seem to use my RCS for Google Messages unless i am using data, I want it over wifi. Its a Galaxy A56 phone, just got it a week ago. Any suggestions?
9 Replies
Mujibar
Honored Contributor
Options
A Series & Other Mobile
Try turning on airplane mode while you're using WiFi. GM may be trying to prioritize mobile data. It won't do that if mobile data is removed from the equation.
Robin621k
Honored Contributor
Options
A Series & Other Mobile
This bot account doesn't know how to do follow-ups!
realaud
Honored Contributor
Options
A Series & Other Mobile
It doesn't even know how to interpret the question properly.

-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------
0 Likes
lah50
Asteroid
Options
A Series & Other Mobile
Trying that suggestion, will let you know
lah50
Asteroid
Options
A Series & Other Mobile
No good
0 Likes
realaud
Honored Contributor
Options
A Series & Other Mobile

Does your carrier support wi-fi calling and is it turned on?  If wi-fi calling is on and your phone is on wi-fi calling, your texts should also transmit via wi-fi.  Putting on airplane mode without having wi-fi calling on will not force messages to transmit over wi-fi.  RCS goes  over mobile data because messaging is a mobile network feature.  This is why you cannot use a text messaging app if you have an internet only device.  Both RCS and wi-fi calling are carrier dependent and must be supported by the carrier.  If your carrier supports both, you need to turn wi-fi calling on and keep it on. You also have to set intelligent wi-fi to not switch to mobile.  When you are connected to a stable wi-fi network, your phone should default to wi-fi calling and messaging.  You can also turn off mobile data for good measure (which gets turned off automatically in airplane mode)


-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------
0 Likes
lah50
Asteroid
Options
A Series & Other Mobile
I do have wifi calling, that will be my next try, thank you
0 Likes
realaud
Honored Contributor
Options
A Series & Other Mobile

In the RCS chat settings, also make sure you have turned the slider on to use wi fi or data when available, or it likely won't use wi-fi even with wifi calling turned on.  You can also try turn it off, and seeing if it forces wi-fi.  I think if it's on it will prioritize mobile data rather than wi-fi. I'm not sure.  I've always had it on and I always have wi-fi calling on and haven't noticed an uptick in mobile data - but then, I also don't get a slew of texts.


-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------
0 Likes
lah50
Asteroid
Options
A Series & Other Mobile
I've done all of the above, a few times, might just be because of where I live, in the boonies, lol, and TracFone is my provider
0 Likes