Phone not charging after recent updates

[Speediegirl20]

My Samsung A03 is not charging after an update I did yesterday it keeps saying that I am using the wrong charging cord when I am using the one that came with the phone. And when it does charge it takes up to20 hours. What can I do to fix this problem 

[GaryB82]

Sounds like your cord might have went bad.  I would suggest purchasing a new cable to see if that fixes the issue 

[Speediegirl20]

Thanks for the advice but I have used several cords and even before I did the latest update my phone is still taking hours to charge

[GaryB82]

Have you tried a new charging brick since its taking hours that could be the issue it could be going bad 

[Speediegirl20]

I actually had to buy a c brick for my phone to charge properly because the regular one I had that worked for YEARS wouldn't work anymore with my new phone

[Speediegirl20]

I have done several diagnostics on this phone with different USB cables and it says the same thing that the cable is the wrong one. How can I have the wrong cable when I am using the one that came with the phone and I had to go out and buy a c block for my phone to charge right

[Yaswanth]

Follow these troubleshooting steps.
https://www.samsung.com/us/support/troubleshoot/TSG10001462/#samsung-phone-or-tablet-is-not-charging...
If nothing works, it's better to request a service using the links from step 6.

[PoeticShadow]

Did u try ordering the actual official brand new C to C Samsung chord or whichever it would take I had to reorder my Block an chord to the Official charging stuff Chord an Block. But now I get Double Lightning :high_voltage: Bolt's when Recharging every time.