Original topic:

My Galaxy A55 Has Ghost Touch While Charging

(Topic created: 07-11-2025 07:03 AM)
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Mahyar_
Constellation
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A Series & Other Mobile

My Galaxy A55 experiences ghost touch every time I plug in the charger.

Does anyone have a solution for it?

 

 

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1 Reply
Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Hello Mahyar_, Thank you for being part of the Community. We understand the concern with the ghost touches when the phone is plugged in.

Are you using the original cable that came with the phone? What type of charging block are you using?

Have you tried other outlets?

Have you run the diagnostics in the Members app under the Support tab?

You can also try the troubleshooting here for touchscreen issues: https://www.samsung.com/us/support/troubleshoot/TSG10001974/

Before you factory reset, 

1st, test the phone in safe mode: https://www.samsung.com/us/support/answer/ANS10002030/

2nd, Reset Settings - Phone Settings>General>Reset All settings

Let us know if there is any change.