Original topic:

Certain apps not working on wifi but works on data

(Topic created: 06-22-2025 10:35 AM)
6416 Views
nick_
Constellation
Options
A Series & Other Mobile

Since a few days ago, a few of my apps haven't been working when my A34 while I've been connected to my home WiFi network (I have tried on other WiFi networks but the problem persists).  If I disconnect and go back to mobile data, the apps work fine.

I have already tried the following steps with no success:

  1. Enable and disable airplane mode
  2. Deleted my WiFi network on my phone and reconnected to it
  3. Reset Connection and Network settings on the phone
  4. Rebooted the phone
  5. Reset/power cycle my router and modem
  6. Tried turning off some intelligent WiFi features
  7. Made sure my phone is on the latest firmware version and that Google Play Services is up to date
  8. Updated all apps on my phone
  9. Cleared the cache of apps that wouldn't work on WiFi

Any help on this would be appreciated, thanks.

13 Replies
turkeyburd
Asteroid
Options
A Series & Other Mobile
😊
0 Likes
Jhardy89
Constellation
Options
A Series & Other Mobile

has there been any fix for this? I have a Galaxy s21 and a few days ago noticed the same, a small number of apps not working on home wifi but working with mobile data. I've tried all the suggestions and nothing has fixed it.

Samsung - any help?

0 Likes
WesBadamio
Asteroid
Options
A Series & Other Mobile

Try disabling “Randomized MAC Address” for the affected apps. Go to WiFi settings → tap your network → Advanced → set MAC type to “Phone MAC.” This usually fixes apps not working on WiFi.

0 Likes
vb3
Asteroid
Options
A Series & Other Mobile

Nope, disabling randomised mac address does not help. Only fix working for me is to use a paid VPN, ending up to shed £25 per year on VPN

0 Likes