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‎07-16-2023 11:27 AM in
A Series & Other MobileI have Galaxy A71. Until today, I used to connect it with a USB cable to my desktop (Windows 10), it appeared as a drive in Explorer, and I could easily transfer photos from my gallery to my desktop. However, today suddenly I can't connect it anymore - I get a message "USB device not recognized". It happens also when I try to connect it to my laptop, and with any USB cable, so the problem is definitely in my cell phone. What went wrong? How can I fix it?
Solved! Go to Solution.
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‎07-16-2023 12:02 PM (Last edited ‎07-16-2023 12:11 PM ) in
A Series & Other MobileYou simply need to try changing it. It should show up as a notification on the phone when connected.
Otherwise, you messed up your phone somehow from something that shouldn't have been done.
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‎07-16-2023 01:19 PM in
A Series & Other MobileYou simply need to try changing it. It should show up as a notification on the phone when connected - I get no notification on my phone.
you messed up your phone somehow - most probably, the question is what, and how to fix it.
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‎07-16-2023 02:42 PM in
A Series & Other MobileIt could also be your USB port on your phone. You can also try to install the Samsung USB driver to your laptop/PC. Here's the link >> https://developer.samsung.com/android-usb-driver
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‎07-16-2023 03:12 PM in
A Series & Other MobileSorry, but I didn't quite understand your reply: If the problem is in phone's USB port, how could a new USB driver on my PC fix it?
And besides, It's highly improbable that the existing USB drivers on both my laptop and PC broke down simultaneously.
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‎07-17-2023 03:31 AM in
A Series & Other MobileWell, eventually it turned out to be a hardware problem, I stepped into a mobile lab, they replaced some components and the problem is solved.
Thanks to all those who tried to help.