Original topic:

Can't link A35 with Google. Old S10e is dead.

(Topic created: 06-20-2025 12:33 PM)
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Foodie7
Constellation
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A Series & Other Mobile

I registered my A35 with Samsung.  I still can't long into google since verification wants my dead S10e code.  I really need to have the code sent to my email address.  Samsung customer accounts could not help.  I can only access Samsung tech support thru text.  It's not helpful.  I can't reach google via customer service without ID which I don't have. This has been unnecessarily challenging.  Does anyone have ideas?  Thanks. 🙂

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realaud
Honored Contributor
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A Series & Other Mobile

Why are you contacting Samsung text support when the issue is you are not able to log into Google?  You need to contact Google support.


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Foodie7
Constellation
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A Series & Other Mobile

Yes, I called G support the prompt told me to enter my Google ID to move forward to customer service, which I don't have.  Eventually the call ended because of that. 

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realaud
Honored Contributor
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A Series & Other Mobile
Your Google ID is usually your username

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