Original topic:

Blocked texts, not my doing

(Topic created: 09-13-2025 01:54 PM)
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AvivaDR1952
Constellation
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A Series & Other Mobile

My mother's caregiver and I usually text back and forth during the day when I'm at work. I have not blocked her number and she has not blocked my number. However, all of a sudden, though we can still call each other, both of us receive the following message when we try to text each other, "Free Msg: Receiver (phone number listed here) unable to receive message-Message Blocking is active." Yet I have NEVER blocked text messages from this number and the owner of the other phone number has not blocked my phone number (she gets the same message when she tries to text me) AND we are both able to call each other on our respective numbers and the calls go through. I have even gone on my  blocked number list and her number is not on the list. I have a Galaxy A51 phone, model number SM-A515U. Has anyone else experienced this problem or is it just me and my friend?

12 Replies
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Never mind you not understanding what im saying ๐Ÿ˜‚. And that untrue. I have called my mom and sister both while they had no service. So maybe their phone provider didn't completely shut service off but i was showing op that could be the issue. ๐Ÿคท๐Ÿผโ€โ™€๏ธ
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And I was still able to call her even with her phone being off .
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lyradaven
Asteroid
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A Series & Other Mobile

This is a frustrating issue but pretty common with carrier messaging. Since both calls work but texts fail, itโ€™s often a carrier-side block or provisioning error, not the phone itself.

Steps you can try:

  • Go to Settings > Apps > Messages > Storage > Clear Cache/Data and restart your phone.

  • Make sure RCS/Chat features are either fully enabled or fully disabled in Messages.

  • If that doesnโ€™t work, call your carrier and ask them to refresh messaging provisioning for your line โ€” they can reset the SMS/MMS feature on your account and it usually fixes this within minutes.

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