Im using Galaxy A54. Im not able to change the app drawer scroll to horizontal. I do not see the three dots in the search bar to change to custom order. I need the horizontal swipe and custome order my apps. Please let me know.
Hello Durga_krishnamoorthi, I understand your concerns with your app drawer not showing the three dots to change the settings. Have you tried clearing your cache partition or a factory data reset?
To clear the cache partition to your device: power off the device, press and hold the power and volume up buttons simultaneously, once the Samsung logo appears release the power button, select clear cache partition from menu and reboot phone as normal
If the troubleshooting steps did not resolve the issue, you can submit an error report by: Samsung Members app > Get help > Send feedback > Error reports.
Thank you for reaching out. I can certainly understand the importance of having our devices customized to our needs and for easier use. In order to better assist you, when you swipe up on the home screen do you see the three dots on the bottom of that screen?
Can you please provide me with a picture of what the app drawer screen looks like on your A54?
Hello Durga_krishnamoorthi, I understand your concerns with your app drawer not showing the three dots to change the settings. Have you tried clearing your cache partition or a factory data reset?
To clear the cache partition to your device: power off the device, press and hold the power and volume up buttons simultaneously, once the Samsung logo appears release the power button, select clear cache partition from menu and reboot phone as normal
If the troubleshooting steps did not resolve the issue, you can submit an error report by: Samsung Members app > Get help > Send feedback > Error reports.
