Hello luvbone , Thank you for posting within the community! I'd like to help answer your question. While on a call the A13 screen turns off due to the proximity sensor. When you are on a call, the screen will turn off when you hold the phone to your ear to prevent accidental touches, and then turn on when you move the phone away.
Hello luvbone , Thank you for posting within the community! I'd like to help answer your question. While on a call the A13 screen turns off due to the proximity sensor. When you are on a call, the screen will turn off when you hold the phone to your ear to prevent accidental touches, and then turn on when you move the phone away.
