Galaxy S25 Ultra battery drain

user5Qtja84n3B — Thu, 06 Feb 2025 17:14:23 GMT

My battery has been really bad! 4hrs of screen on time and 12hrs off and I'm at 9% left and it's only 4pm. This can't be normal

Re: Galaxy S25 Ultra battery

user99LlHKqDa5 — Mon, 03 Feb 2025 23:19:18 GMT

Battery is excellent so far for me.

Re: Re: Galaxy S25 Ultra battery

user5Qtja84n3B — Mon, 03 Feb 2025 23:20:55 GMT

Yeah I've been seeing great results from others which is why I'm checking to see if I may have a faulty one.

Re: Galaxy S25 Ultra battery

user99LlHKqDa5 — Mon, 03 Feb 2025 23:22:35 GMT

Maybe so, might have to replace it.

Re: Re: Galaxy S25 Ultra battery

user5Qtja84n3B — Mon, 03 Feb 2025 23:24:03 GMT

Yeah I'm calling them tomorrow

Re: Galaxy S25 Ultra battery drain

SamsungRei — Wed, 05 Mar 2025 19:23:21 GMT

Hello, Welcome to the Community. We understand the concern of the battery draining quickly and the phone overheating.

Some things that can help with Battery optimization, if you're just having a battery draining issue, is the following:

Note: The battery adaptive feature may cause the battery to drain a little faster at first until the phone adapts to your usage, and learns how you're operating, the charge will be stored and used in different manners based on how you use your phone. This sometimes can take a few weeks for it to learn the habits and customize itself to make sure you have the best performance and lasting battery.

Optimize Apps:https://www.samsung.com/us/support/galaxy-battery/optimization/

Be sure the Personal Data Intelligence app (and all apps) is fully updated.

We also recommend clearing the cache partition. To get to recovery mode:
- Turn off phone
- Once off, hold down volume up and power buttons simultaneously
- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears
- Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET)
- Use power button to select.

We also recommend submitting an error report to provide the information to Samsung. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

If you've tried troubleshooting above, when it comes to exorbitant drain to the battery, repairs would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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